Feel free to submit any enquiries to the form below and one of our team will respond as soon as possible.
Even though we are based in Cork, we undertake projects from clients countrywide and further afield.
67 Radharc An Bhaile,
Co. Cork. Ireland
Cork Office: (021) 234 8767
Mobile: (087) 9860408
Monday – Sunday
(Available 7 Days A Week)
Frequently Asked Questions!
Feel free to have a look through some of our frequently asked questions. Can’t find what your looking for, please feel free to contact us and one of our team will be happy to help!
If the client cancels the shoot within 7 days of the original scheduled date, any deposits will not be refunded if already paid or will still be payable if not yet paid.
For shoots cancelled prior to seven days of the original scheduled date, the full deposit will be refunded less any pre site survey fee if a physical site survey has been carried out. An administration fee of €75 plus VAT may also be deducted from the refundable amount where a form UF101 has already been submitted for permission to fly from the IAA (Irish Aviation Authority).
A form UF101 is submitted seeking permission when operating outside normal restrictions.
The exact location of the shoot, proposed date and a brief containing as much background information as possible on what you want us to photograph and film and also the surrounding area and any risks that we may need to anticipate.
We can then do an initial office based online site survey to see if the shoot is possible and if there are any other factors, flight restrictions or permissions that need to be considered.
At this point, we shall decide whether a physical pre site inspection is required. Each job is unique with a mixture of external influences that can affect when and where we can film, but we plan ahead to decrease possible disruptions. (A additional site inspection fee may be required but we will advise before carrying out).
We will not shoot directly over a crowd, but we can get great angle shots of crowds from safe distances. If we have a small amount of people which are directly under our control and have been briefed, we may be to take shots with a closer range, safety is always our main priority. The pilot reserves discretion to adjust the flight lines for the shot to always take safety as the prime consideration.
Yes, Drone 360 Services is a business name registered with the CRO (Companies registration office).
Drone 360 services is also registered with the Revenue Commissioners for VAT. Our registered VAT No. is IE9360353A and always be present on any official Invoices.
Yes, we are Insured and our policy covers Public Liability up to the value of €2,600,000.
Our insurance policy is underwritten by Starr International (Europe) Limited (SIEL) and meets the minimum requirements of EC 785/2004 for third party liability including war and terrorism risks.
We are happy to furnish a copy of our Insurance Certificate before commencement of a project which is available on request.
As well as not being able to operate in certain weather conditions, we may have to cancel flight due to unexpected circumstances out of our control.
An example of this may include where the IAA (Irish Aviation Authority) may impose a TRA on an area and temporary restrict operations. An example circumstance would be where an emergency aircraft maybe operating in the area at low altitudes.
In the rare instant that this may happen we will make every effort to accommodate at a future date.
Clear, dry and calm conditions. Calm are preferable but drones can fly safely in moderate winds. If we can’t go ahead with a job on account of bad weather, we will make every effort to accommodate you.
In certain circumstances, a pre site inspection may be required before a project is undertaken.
A pre site inspection is usually carried out to obtain information of possible risks and obstructions to flight. Once complete a further pre flight site inspection will also be carried out on the day of flight as per our operations manual.
Additional fee may apply when a pre site inspection is required.
Drone 360 Services retains the orginal copyright to all images/media unless otherwise stated and may use for our own advertising purposes.
Our clients have full use of all photography and filmed material for their own business promotion, media, print, marketing, advertising and website use.
Clients are not permitted to sell the material or allow general 3rd parties to use it with prior written agreement with us.
We also reserve the right to supply video footage and photographs to stock libraries at a later date.
We can negotiate and agree a buyout of footage for specific filming contracts.
Yes, our website processes payments through Stripe with a SSL Certificate encryption. You can alternatively make payment through Bank Transfer. Bank transfers details can be obtained by contacting us.